Privacy Policy

Last updated: May 2026

TrimScope helps homeowners, contractors, designers, and renovation professionals organize project selections, approvals, budgets, notes, product links, project members, and related renovation decisions. This Privacy Policy explains how we collect, use, and protect information when you use TrimScope.

1. Information we collect

We collect information you provide directly to TrimScope, including account information, workspace information, project information, renovation selections, product links, notes, approval decisions, comments, invite information, billing-related identifiers, and other content you choose to add to the platform.

Examples of information may include:

Name, email address, and account details
Workspace or organization name
Project names, addresses, budgets, rooms, and timelines
Product selections, prices, links, photos, notes, and dates
Approval, rejection, and change request activity
Invite email addresses and project access records
Billing customer IDs and subscription status from Stripe

2. Information collected automatically

When you use TrimScope, certain technical information may be collected automatically. This may include log data, browser type, device information, IP address, authentication session details, pages viewed, and usage activity necessary to operate, secure, debug, and improve the service.

3. How we use information

We use information to provide and improve TrimScope, create and manage user accounts, organize renovation projects, enable project collaboration, process approvals, manage billing, provide customer support, monitor system performance, prevent misuse, and maintain the security and reliability of the platform.

4. Project collaboration

TrimScope is designed for collaboration. If you invite another person to a project, that person may be able to view project information, selections, notes, approvals, and other content associated with that project, depending on their role and access level.

5. Payment processing

TrimScope uses Stripe for payment processing, checkout, billing management, and subscription status updates. We do not store full credit card numbers on TrimScope servers. Stripe may collect and process payment information according to Stripe's own terms and privacy practices.

6. Service providers and infrastructure

We may use trusted third-party service providers to operate TrimScope, including hosting, authentication, database storage, email delivery, payment processing, analytics, error monitoring, and related infrastructure. These providers may process information only as needed to help us provide the service.

7. How we share information

We do not sell your personal information. We may share information when necessary to operate the service, process payments, comply with legal obligations, enforce our terms, protect rights and safety, prevent fraud or abuse, or complete a business transaction such as a merger, acquisition, or sale of assets.

8. Data retention

We retain information for as long as necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support security and operational needs. You may contact us to request deletion of certain account or workspace information.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet-based service can guarantee absolute security, and users are responsible for maintaining the confidentiality of their account credentials.

10. Your choices

You may access, update, or delete certain account and project information through TrimScope. You may also contact us to request help with account access, corrections, deletion requests, or privacy questions.

11. Children's privacy

TrimScope is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to TrimScope, please contact us.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users by updating the date on this page or by other reasonable means.

13. Contact us

For privacy questions, contact TrimScope at:

[email protected]